Of course, under the pretence that we were ordinary customers, and it was a knowledgeable, friendly and patient man who answered the call and guided us through the part of the process that wasn’t working. The good news here is that we also got the chance to test LG’s support hotline. It is important that the network runs at 2.4 GHz, and of course it is crucial that there is actual Wi-Fi coverage in the room where the LG WashTower will be placed. Once the phone and WashTower are connected, the machine can access the home network. The actual connection to the network is made by the machine having a built-in local network that you select and connect to in the Wi-Fi settings on your phone. Fortunately, it is possible to add it manually, but this is not a good start. We were lucky enough to have the test version of WashTower delivered, assembled and installed professionally, so the actual physical installation process is not part of the review.īecause let’s face it: It’s a pain in the lower back part of the body! The QR code that the manufacturer has placed on the door of the washing machine, which according to the manual should make the machine magically add itself to the app, doesn’t work. (Photo: LG) To be or not to be on Wi-fiīut let’s get on with the review. The control panel of the two machines is gathered in the centre for a sober look. And with its glossy and streamlined black look, it’s so beautiful that it would almost be a shame to hide it in a cupboard. It’s space-saving because it takes up less space than two separate machines stacked on top of each other. LG’s new, advanced WashTower isn’t just for people like me who have an aversion to wasting time in the basement. And if you don’t turn up, it will send a new one to remind you. When it’s done, it will send you a notification that it’s time to empty it and load the next load. Plenty of time to do something other than stand and watch the machine spin. With this tower in your basement, all you have to do is open the app on your phone to realise that you actually have three minutes left. This is where smart washing machines and tumble dryers come in, and LG’s WashTower is one of the newest and smartest on the market. But if your washing machine and tumble dryer are in the basement or even further away from where you spend most of your time, you probably know what it’s like: It’s annoying to go downstairs to unload a machine only to discover that there are still three minutes left in the programme! Those three minutes feel at least as long as when your phone has run out of power and all you can do is stare at a black screen. Or Contact our Customer Service Team using the Contact Us Form.It may sound like a small thing. Questions? You can refer to the FAQ here. Installation/Dismantling cost and any other 3rd party cost applies separately. Delivery will be facilitated by Harvey Norman.ĭelivery cost does not include installation/dismantling. Large / Bulky Items: Delivery estimate of 7-14 Working days from the date of your order. Delivery will be facilitated by SingPost and local couriers. Excluding Saturday, Sunday and Public Holidays. Small Items: Delivery estimate of 2-7 Working days from the date of your order. Self collection ONLY applies for selected Small Items. Or 2-4 Working days for orders made on Public Holidays, Saturday and Sunday. Self Collect: Ready for collection within 1-3 Working days from the date of your order notification confirmation. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product. All items available for online purchase are not guaranteed to be in stock at the time of order processing.
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